Inspection & Sales
Cargo inspection coordination, petroleum testing inquiries, and capability walkthroughs for new clients.
Email salesTechnical Support
Questions about inspection coordination, sample dispatch, lab turnaround, or documentation in progress.
Email supportQuality & Documentation
Certificates, inspection framework details, audit evidence, and quality assurance packages.
Email qualityHSE & ESG
HSE declarations, site-specific risk assessments, permit requirements, and sustainability reporting.
Email HSESend us a message
Tell us your product, port, and what you need. We usually respond within one business day.
US Liaison
Wilmington, DE
Corporation Trust Center • 1209 N Orange St, Wilmington, DE 19801 • Meetings by appointment
What to include in your message
- Product type (e.g., EN590, Jet A-1, crude oil, D6)
- Port or terminal location
- Type of support needed (inspection, dip test, lab, documentation)
- Timeline or vessel ETA if applicable
FAQ
Common questions from petroleum industry clients and new contacts.
We respond to sales and general inquiries within one business day. For urgent inspection needs — especially time-sensitive cargoes — flag this in your message and we will prioritize your inquiry immediately.
Yes. Confidentiality is standard practice in petroleum transactions. Send your NDA to hello@tzerolabs.com or request ours, and we will countersign electronically before any commercial details are shared.
Visit Accreditation for quality framework documents and ESG & HSE for policy PDFs. We can also compile a bespoke documentation pack tailored to your procurement or audit requirements on request.
We coordinate through recognized inspection and testing companies including SGS, Intertek, Bureau Veritas, Cotecna, Saybolt, and other approved port-based laboratories. The specific agency used for each engagement depends on the product, port, and client preference.